This Privacy Policy outlines the protocols and procedures regarding the collection, use, and disclosure of information gathered from individuals (each, a “User”) of the bangsarfederalhillresidences.com (the “Site”). This policy describes our procedures on the disclosure of your information when you use our services and informs you of your privacy rights and legal protections.
By using our services, you agree to the collection and use of information in accordance with this Privacy Policy. We use your data to provide and improve our service to you.
1. personal identification information
This Privacy Policy is applicable to the digital platform managed by Tracy Chng, Real Estate Negotiator (REN Tag: REN 56306) of Foreward Realty Sdn Bhd, Phone Number:6011-1533-1450.
At Parkside (bangsarfederalhillresidences.com), we prioritize the protection of your digital privacy. We recognize the importance of responsibly managing any personally identifiable data (“Personal Information”) entrusted to us. This Online Privacy Policy is designed to provide transparency regarding the care and security measures we apply to the information you share.
Personal data collection
We may collect personal identification information from Users through various interactions on our platform. This includes, but is not limited to, instances when Users navigate our Site, register for an account, submit property inquiries, subscribe to our newsletters, participate in surveys, or engage with other specialized resources and services we provide.
Types of Information Collected
Where appropriate for the facilitation of real estate services, Users may be requested to provide their full name, email address, contact number, and mailing address. While we respect the right of Users to browse our Site anonymously, the collection of personal identification data occurs exclusively when such information is voluntarily submitted to us.
User Consent
Users maintain the right to decline providing personal identification information at any time. However, please be advised that withholding certain details may limit your ability to access specific Site features, property updates, or professional consultancy services.
2. Technical and Non-Personal Information
We may automatically gather non-personal identification information whenever a User interacts with our Site. This technical data is collected to improve website performance and user experience. Such information may include, but is not limited to:
- Browser Specifications: The name and version of the web browser utilized.
- Device Profiles: The type of hardware or computer used to access the platform.
- Connectivity Data: Technical details regarding the User’s method of connection, such as the operating system, Internet Service Provider (ISP) details, and other similar analytical identifiers.
3. Use of Your Personal Information
We collect and process your Personal Data to provide a high-quality, professional experience on Parkside (bangsarfederalhillresidences.com). Specifically, your information is used for the following purposes:
- Service Delivery and Optimization: To maintain the functionality of our Site, monitor usage trends, and ensure that our property resources remain accessible and effective for all Users.
- Management of Inquiries and Bookings: To coordinate your requests, manage property viewings, and facilitate the necessary communication between prospective clients and property developers or owners.
- Performance of Professional Undertakings: To support the development and completion of property-related agreements, service inquiries, or any other contractual arrangements facilitated through our platform.
- Strategic Communication: To contact you via email, telephone, SMS, or other electronic channels regarding updates, security alerts, or informative notifications related to our services and property listings.
- Personalization and Marketing: To provide you with news, curated property offers, and information about developments similar to those you have previously inquired about, unless you have opted out of such communications.
- Customer Support and Feedback: To respond more effectively to your service requests and utilize your feedback to refine our website offerings and professional consultancy.
4. Sharing and Disclosure of Your Personal Information
We are committed to maintaining the confidentiality of your data. We do not sell or trade your information. However, we may share your Personal Data in the following specific professional contexts:
- With Authorized Service Providers: We may share data with third-party vendors who provide technical infrastructure, data analysis, or communication services to help us operate our platform and serve you better.
- With Property Developers and Business Partners: In our role as intermediaries, we may share relevant information with property developers or owners solely to the extent required to process your bookings or property transactions.
- For Organizational Transitions: Should there be a merger, sale of assets, or restructuring involving our business, your Personal Data may be transferred as part of the transition of our professional services.
- With Affiliated Entities: We may disclose information to our parent company or subsidiaries, all of whom are strictly required to honor the protections outlined in this Privacy Policy.
- Legal Compliance and Safety: We may disclose your data if required by law or to protect the rights, property, and safety of our organization, our Users, or others.
- With Your Explicit Consent: For any other purpose not listed above, we will only disclose your information after obtaining your direct authorization.
5. Transfer of Your Personal Data
It is our strict policy not to transfer your Personal Information to third parties who are not bound to act on our behalf unless such a transfer is mandated by legal requirements. Furthermore, we do not engage in the sale of Personal Information collected online without your explicit consent. Please note that your interactions on any external website are subject to that specific platform’s own terms, privacy policies, and customer service standards.
6. Security of Your Personal Data
We adopt appropriate administrative and technical measures to protect the Personal Information shared with us from unauthorized access or disclosure, whether such data is held directly by Parkside (bangsarfederalhillresidences.com) or managed on our behalf. Our commitment is to ensure that every stage of data storage and processing is conducted with the necessary oversight to maintain your privacy and prevent any illicit use of your information.
7. Use of Digital Cookies and Tracking Technologies
To optimize and personalize your browsing experience, our Site utilizes “cookies.” These small data files are stored by your web browser on your device’s local storage for administrative record-keeping and to analyze how users interact with our platform.
Management of Cookie Preferences
Users have the autonomy to configure their web browser settings to decline the acceptance of cookies or to provide notification whenever a cookie is being transmitted. Please be advised that opting to disable these technologies may result in diminished Site functionality and may prevent certain features from operating as intended.
8. Third Party Services and External Link
Parkside (bangsarfederalhillresidences.com) utilizes authorized third-party service providers to facilitate the delivery of our programs, property information, and professional services. These partners are essential in maintaining our digital infrastructure, managing communication lists, and enhancing our service offerings. We take diligent measures to ensure that these service providers are contractually obligated to safeguard your Personal Information and act exclusively on our behalf.
While our Site may feature content or links directed to the websites and services of our partners, developers, or sponsors, please be advised that we do not exercise control over the external content or links provided by these entities. Consequently, we are not responsible for the privacy practices or operational procedures employed by third-party websites linked to or from our Site.
9. Children’s Privacy Protection Act
Our digital services are not intended for use by individuals under the age of 18. We do not intentionally gather personally identifiable data from anyone within this age group. If you are a parent or legal guardian and become aware that a minor under your care has shared Personal Information with us, please reach out to us immediately. Should we discover that we have processed data from an individual under 18 without confirmed parental authorization, we will initiate procedures to eliminate that information from our database promptly.
In circumstances where we must rely on consent as the legal justification for handling your data, and Malaysian law (or the law of your residency) mandates a parent’s approval, we reserve the right to request such authorization from a guardian before we proceed with the collection or utilization of that information.
10. Change of this Privacy Policy
We may revise our Privacy Policy from time to time to ensure alignment with current legal requirements and our professional practices. We will notify you of any modifications by publishing the updated Privacy Policy directly on this page.
Prior to any significant changes taking effect, we will provide formal notification through a prominent notice on our Site and/or via direct email communication to the address you have provided. Furthermore, we will update the “Effective Date” prominently at the top of this document to reflect the most recent version.
You are encouraged to review this Privacy Policy periodically to stay informed of any updates. All amendments to this Privacy Policy become legally effective once they are posted on this page.
11. Your Consent
By using this Website, you consent to the terms of our Online Privacy Policy and to Parkside (bangsarfederalhillresidences.com) processing of Personal Information for the purposes given above as well as those explained where Parkside (bangsarfederalhillresidences.com) collects Personal Information on the Web. Should the Online Privacy Policy change, we intend to take every reasonable step to ensure that these changes are brought to your attention by posting all changes prominently on our web site for a reasonable period of time.
12. Contact Us
If you have any questions about this Privacy Policy, You can contact us:
- By email: tracychngproperty@gmail.com